Privacy Policy – jil1 Casino

1 Introduction

This Privacy Policy ("Policy") is issued by jil1 Casino ("jil1," "we," "us," or "our") and applies to all personal data collected through the jil1.app website, mobile platform, and all associated services (collectively, the "Platform"). This Policy forms part of our broader Terms and Conditions and should be read alongside them.

jil1 Casino is committed to protecting the privacy and personal data of all users, including registered players, visitors, and prospective members. We process personal data in strict compliance with Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission of the Philippines.

If you have questions about how jil1 Casino handles your personal data, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer (DPO) using the details provided in Section 14 of this Policy.

2 Personal Data We Collect

jil1 Casino collects only the personal data that is necessary to provide our services, comply with legal obligations, and improve the player experience. The categories of personal data we collect are described below.

2.1 Registration and Account Data

When you create a jil1 Casino account, we collect:

• Full legal name;
• Date of birth (to verify the 21+ age requirement);
• Philippine mobile number;
• Email address;
• Username and encrypted password;
• Residential address (province, city/municipality).

2.2 Identity Verification Data

To comply with Know Your Customer (KYC) requirements under Philippine anti-money laundering regulations, we may collect:

• Government-issued Philippine ID (e.g., PhilSys ID, UMID, passport, driver's license);
• Selfie or live photo for facial verification;
• Proof of address documents;
• Source of funds documentation where required.

2.3 Financial and Transaction Data

When you make deposits or withdrawals on jil1 Casino, we collect:

• GCash or Maya account number (mobile number);
• Philippine bank account details (account name, account number, bank name);
• Debit card details (card number is tokenized and never stored in plain text);
• Transaction history, including deposit amounts, withdrawal amounts, and timestamps.

2.4 Gaming Activity Data

We collect data related to your gameplay on jil1 Casino, including:

• Game sessions played, including game type, duration, and timestamps;
• Wager amounts, winnings, and losses per session;
• Bonus and promotion usage history;
• Responsible gaming tool settings and self-exclusion records.

2.5 Technical and Device Data

When you access jil1.app, we automatically collect certain technical data, including:

• IP address and approximate geographic location (region/city level);
• Device type, operating system, and browser version;
• Pages visited, time spent on each page, and navigation paths;
• Referring website or source (if applicable);
• Session identifiers and cookie data (see Section 7).

2.6 Communications Data

If you contact jil1 Casino's customer support team, we collect and retain records of those communications, including live chat transcripts, support ticket content, and any attachments you provide. This data is used to resolve your query and to improve our support services.

3 How We Collect Your Data

jil1 Casino collects personal data through the following channels:

3.1 Directly From You

The majority of personal data we hold is provided directly by you when you: register for a jil1 account; complete identity verification; make a deposit or withdrawal; contact our customer support team; participate in promotions or surveys; or update your account profile settings.

3.2 Automatically Through Technology

When you visit jil1.app, certain data is collected automatically through cookies, web beacons, and similar tracking technologies. This includes session data, device information, and browsing behavior on the Platform. Please refer to Section 7 for full details on our use of cookies.

3.3 From Third-Party Service Providers

In some cases, jil1 Casino receives personal data from trusted third-party service providers, including:

• Identity verification providers: To confirm the authenticity of government-issued IDs submitted during KYC;
• Payment processors: To confirm transaction status for GCash, Maya, and bank transfer deposits and withdrawals;
• Fraud prevention services: To identify and prevent fraudulent account activity;
• Regulatory authorities: Where required by law, including the Anti-Money Laundering Council (AMLC) and PAGCOR.

4 How We Use Your Personal Data

jil1 Casino uses your personal data for the following purposes:

Purpose	Data Used
Account creation and management	Registration data, contact details
Age and identity verification (KYC)	Date of birth, government ID, selfie
Processing deposits and withdrawals	Financial data, transaction history
Providing gaming services	Account data, gaming activity data
Fraud detection and prevention	Technical data, transaction data, IP address
Anti-money laundering compliance	Identity data, financial data, source of funds
Responsible gaming monitoring	Gaming activity, self-exclusion records
Customer support	Communications data, account data
Marketing and promotions (with consent)	Contact details, gaming preferences
Platform improvement and analytics	Technical data, gaming activity data
Legal and regulatory compliance	All categories as required by law

5 Legal Basis for Processing

Under the Data Privacy Act of 2012, jil1 Casino processes your personal data on the following legal bases:

5.1 Contractual Necessity

Processing is necessary to perform our contract with you – that is, to provide jil1 Casino's gaming services, process your transactions, and manage your account. Without this processing, we cannot provide the services you have registered for.

5.2 Legal Obligation

jil1 Casino is required by Philippine law to process certain personal data, including for KYC verification under the Anti-Money Laundering Act (RA 9160, as amended), age verification under gaming regulations, and reporting obligations to PAGCOR and the AMLC.

5.3 Legitimate Interests

jil1 Casino processes certain data on the basis of legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and improving the quality of our services. We ensure that our legitimate interests do not override your fundamental privacy rights.

5.4 Consent

Where processing is not required by contract or law, jil1 Casino will seek your explicit consent before processing your data – for example, for marketing communications or optional analytics. You may withdraw consent at any time by contacting our support team or adjusting your account settings.

6 Data Sharing and Disclosure

jil1 Casino does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only where necessary and lawful:

6.1 Service Providers

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements. These include payment processors (GCash, Maya, Philippine banks), identity verification providers, cloud hosting providers, and customer support platform operators. All service providers are contractually bound to process your data only as instructed by jil1 Casino and in compliance with the DPA.

6.2 Regulatory and Law Enforcement Authorities

jil1 Casino may disclose personal data to Philippine regulatory and law enforcement authorities where required by law, including:

• The Philippine Amusement and Gaming Corporation (PAGCOR);
• The Anti-Money Laundering Council (AMLC);
• The National Privacy Commission (NPC);
• Philippine law enforcement agencies, pursuant to a valid court order or legal process.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jil1 Casino's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.

7 Cookies and Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device when you visit jil1.app. They help us recognize your browser, remember your preferences, keep your session active while you play, and understand how players use our Platform so we can improve it.

7.2 Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential	Required for login sessions, security, and core Platform functionality	Session
Functional	Remembers your language, game preferences, and display settings	Up to 1 year
Analytics	Helps us understand how players navigate jil1.app to improve the experience	Up to 2 years
Marketing	Used to deliver relevant jil1 promotions (only with your consent)	Up to 1 year

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling essential cookies may affect the functionality of jil1.app, including your ability to log in and play games.

8 Data Security

jil1 Casino implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jil1.app;
• Encryption at rest for sensitive data stored on our servers, including financial information and identity documents;
• Access controls limiting employee access to personal data on a strict need-to-know basis;
• Multi-factor authentication for internal systems access by jil1 Casino staff;
• Regular security audits and penetration testing conducted by independent cybersecurity professionals;
• Intrusion detection systems monitoring for unauthorized access attempts in real time;
• Secure data centers with physical access controls and environmental safeguards.

While jil1 Casino takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You are also responsible for keeping your jil1 login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

9 Data Retention

jil1 Casino retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, to provide our services, and to comply with our legal obligations. The following retention periods apply:

Data Category	Retention Period	Basis
Account and registration data	Duration of account + 5 years post-closure	AMLA compliance (RA 9160)
Identity verification (KYC) documents	Duration of account + 5 years post-closure	AMLA compliance (RA 9160)
Financial transaction records	Duration of account + 5 years post-closure	AMLA compliance (RA 9160)
Gaming activity logs	Duration of account + 2 years post-closure	Regulatory and dispute resolution
Customer support communications	3 years from last interaction	Legitimate interests
Marketing consent records	Until consent is withdrawn + 1 year	Consent accountability
Technical and device logs	Up to 12 months	Security and fraud prevention

Upon expiry of the applicable retention period, jil1 Casino will securely delete or anonymize your personal data in accordance with NPC guidelines.

10 Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jil1 Casino:

10.1 Right to Be Informed

You have the right to be informed about how jil1 Casino collects, uses, and processes your personal data. This Privacy Policy fulfills that obligation.

10.2 Right to Access

You have the right to request a copy of the personal data jil1 Casino holds about you, along with information about how it is being processed. Access requests will be fulfilled within fifteen (15) business days of receipt.

10.3 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You may update basic account information directly through your jil1 account settings, or contact our DPO for corrections to identity or financial data.

10.4 Right to Erasure

You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis applies. Please note that certain data must be retained to comply with Philippine legal obligations (see Section 9) and cannot be deleted upon request.

10.5 Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though jil1 Casino may continue processing where there are compelling legitimate grounds that override your interests.

10.6 Right to Data Portability

You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.

10.7 Right to Lodge a Complaint

If you believe that jil1 Casino has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Contact details for the NPC are publicly available on the NPC's official website.

11 Children's Privacy and Age Restriction

jil1 Casino's services are strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

During registration, all users are required to confirm that they meet the 21+ age requirement. jil1 Casino conducts age verification checks as part of the KYC process and will immediately suspend any account where there is reason to believe the account holder is under 21 years of age.

12 International Data Transfers

jil1 Casino primarily stores and processes personal data within the Philippines. In limited circumstances, data may be transferred to or processed by service providers located outside the Philippines – for example, cloud infrastructure providers or international fraud prevention services.

Where such transfers occur, jil1 Casino ensures that appropriate safeguards are in place to protect your personal data, including:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under the Philippine DPA;
• Transfers only to countries or organizations recognized by the NPC as providing adequate data protection;
• Your explicit consent where required by applicable law.

jil1 Casino will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining NPC approval.

13 Changes to This Privacy Policy

jil1 Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. When material changes are made, we will notify registered players via the contact details associated with their jil1 account and update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how jil1 Casino protects your personal data. The most current version of this Policy will always be available at jil1.app/privacy-policy. Your continued use of the jil1 Platform following notification of any changes constitutes your acceptance of the revised Policy.

If you do not agree with any changes to this Privacy Policy, you may request account closure in accordance with the Terms and Conditions, and we will handle your data in accordance with the version of the Policy in effect at the time of your request.

14 Contact and Data Protection Officer

jil1 Casino has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact us through the following channels:

• Data Protection Officer: jil1 Casino DPO
• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via jil1.app
• Response Time: Within 15 business days for data subject requests

For responsible gaming concerns, including self-exclusion requests, please visit our Responsible Gaming page or contact our support team via live chat. For full details of your rights and obligations as a jil1 player, please review our Terms & Conditions.